In the interests of both the carers and support workers who use the Home Carers Direct Platform, as well the customers who use and organise care for others, we have integrated a state of the art payment system that is safer, more transparent, and more convenient than traditional methods.
What are the benefits of a cashless system?
Using Home Carers Direct, you can easily make a payment prior to your booking using several methods. These include bank transfer, BPAY, credit or debit card, or payment from the digital wallet available to you within your account (funded via direct debit).
These multiple online payment methods offer convenience and mean that you are able to arrange and manage care for loved one even when you can't be there in person. Alternatively it means that you aren't scrambling prior to your appointment to bring together and collect the correct amount of cash in time. Not handling cash is also safer for both the carer and the client and is more transparent.
Carers who use the Home Carers Direct platform also receive the benefit of market-leading comprehensive insurance. In fact, all bookings made and paid for using our platform are automatically covered. If a home carer or care seeker offers to arrange or pay for home care services outside the Home Carers Direct platform, you should decline the offer and report them to Home Carers Direct. In this case, the insurance would not apply.
Your visit to the Home Carers Direct website is protected by an industry-standard SSL certificate. In addition, we never store, display or have any complete access to any of your financial data. Instead these details are sent through to Assembly Payments for secure off-site storage. We receive limited details regarding your account so that we can update the list of accounts you are using on the site, however this information is masked. Assembly Payments also provides us with a unique token for your account which we store and use to send and receive payments. This token is valid only for our platform and can't be used on any other website.
Convenience and security come together when you book using the Home Carers Direct Platform. For more information, or to get started, visit Home Carers Direct today.